Office cleaning in Singapore

Office cleaning in Singapore is usually a recurring service scheduled around working hours, priced by the hour, the visit or a monthly contract. Before asking for quotes, list the areas, the tasks and how often each needs doing, and check that the company is licensed to clean non-domestic premises.

Who this guide is for

HomezyPro lists home-service companies, and some of them also clean small offices, studios, clinics and shops. This guide is for small business owners and office managers comparing those companies. Large buildings with full facility management contracts usually need a tender process that goes beyond what is covered here.

Unlike cleaning a private home, cleaning commercial premises is regulated. NEA's cleaning business licence explains which cleaning businesses need a licence and how to check one. Ask any company you are considering to confirm its licence status for your type of premises.

Decide the scope before asking for quotes

A clear scope is the only way to compare quotes fairly. Walk through the office and note each area, what needs doing and how often. Companies can then price the same job rather than guessing.

Say who supplies consumables such as toilet paper, hand soap and bin liners, and whether the cleaner should restock them. Mention any areas the cleaner must not enter, such as server rooms or locked storage, and whether desks should be wiped only when cleared.

Scheduling around your office

Most offices prefer cleaning before opening, after closing or during a quiet period. Tell the company your operating hours, when the premises are open and how the cleaner will get in. If the building controls access, check the management office's rules for contractors, lift use and after-hours entry.

Agree a fixed day and time for each visit so staff know when to clear desks. If the cleaner works alone after hours, discuss who is responsible for locking up and setting any alarm.

How office cleaning is priced

Companies price office cleaning in several ways: an hourly rate with a minimum number of hours, a fixed price per visit, or a monthly contract for an agreed schedule. Periodic jobs such as carpet shampooing or window cleaning are often quoted separately.

The published rates further down this page come from company websites in the HomezyPro directory, one matching rate per company with its source and capture date. Use them to understand how companies present their prices, then ask for a written quote based on your own scope.

• Is the price per hour, per visit or per month?
• What is the minimum number of hours or visits?
• Are consumables and cleaning equipment included?
• What does the company charge for extra or one-off tasks?
• What is the contract length and notice period?
• Is GST included?

Reliability, replacements and quality checks

A recurring service is only useful if it is consistent. Ask whether the same cleaner will attend each visit, how the company covers leave and sickness, and how quickly it responds to a missed visit. A short written checklist that the cleaner signs or photographs can help you track what was done.

Agree how you will raise problems and how fast the company will fix them. For a longer contract, ask whether there is a review after the first month and how either side can end the agreement.

Comparing quotes side by side

Put the quotes you receive into a simple table with the same rows: visit frequency, hours per visit, number of cleaners, tasks included, consumables, contract length and the total monthly cost including GST. Differences that look like price gaps often turn out to be differences in hours or scope.

Be cautious if one quote is much lower than the others for the same scope. Ask how the company reached its figure and how many hours it actually plans to spend on site. A realistic quote that covers your checklist is usually better value than a low price that leaves tasks undone.

Security and liability

Giving a cleaner access to your premises involves trust. Ask how the company screens and supervises staff, how keys or access cards are handled and what happens if one is lost. Keep confidential documents and valuables secured, and agree which areas are out of bounds.

Ask whether the company has insurance for accidental damage and injury on site, and request the details in writing if this matters to your business or landlord. Check your lease too, since some buildings require contractors to hold specific cover.

One-off and deep cleans

Some offices only need a one-off clean, for example before moving in, after a renovation or before a handover. These are usually priced as a separate job by the number of cleaners and hours. The post-renovation cleaning guide and the move-out cleaning guide explain how those jobs are scoped, and the same questions apply to small offices.

Use the home cleaning directory to compare companies, and check each profile for commercial or office services before you call.

Office cleaning questions

Does an office cleaning company need a licence in Singapore?

Cleaning businesses that clean non-domestic premises generally need an NEA cleaning business licence. Check the NEA page linked in this guide for the current rules, and ask the company to confirm its licence before you sign.

How often should a small office be cleaned?

It depends on the number of people, the pantry and toilet use, and the type of floor. Many small offices choose daily or alternate-day visits for toilets and pantry, with weekly cleaning of work areas. Start with a schedule and adjust after a month.

Is office cleaning charged by the hour or per month?

Both are common. Some companies charge an hourly rate with a minimum, others a fixed price per visit or a monthly contract. Ask each company to quote the same written scope so you can compare them.

Who supplies the cleaning products and toilet supplies?

It varies. Some companies include cleaning products and equipment, while consumables such as toilet paper and soap are often supplied by the office. Agree this in writing before the first visit.