Side-by-side comparison
The table covers supply, rules and safety, not prices.
| Point | Gas instantaneous | Electric instantaneous | Electric storage |
|---|---|---|---|
| Supply needed | Piped town gas | Electricity | Electricity |
| Who installs | City Energy or an LGSW | Licensed Electrical Worker (LEW) for the wiring | LEW for the wiring |
| Energy Label type | Gas instantaneous | Electric instantaneous | Electric storage, with capacity in litres |
| HDB rules | Outdoor installation needs HDB approval; not in bedrooms or sleeping areas | Not covered by HDB's gas works rules | Not covered by HDB's gas works rules |
| Safety device | Gas valve at the meter; well-ventilated location | SAFETY Mark; double pole switch | SAFETY Mark; double pole switch; pressure relief valve |
Should you choose a gas water heater or an electric one?
The gas vs electric heater choice starts with supply. A gas water heater needs a gas supply, so check first whether your home has piped town gas. Electric instantaneous, storage and heat pump heaters run on electricity.
Next, check the installation rules, which include extra conditions from HDB for gas in an HDB flat. Then compare efficiency on the Energy Label, which rates every type.
What you pay depends on the heater and the job. See the water heater replacement cost guide, or browse water heater services to compare companies.
Gas supply in your home
Piped town gas can only be turned on by City Energy or its appointed agents, according to City Energy. SP Group says gas activation is managed separately from your SP utilities account: once that account is confirmed, you call City Energy to arrange an appointment. If gas supply is transferred to you from a previous occupant, City Energy encourages an inspection by City Energy or an LGSW.
Installation rules and licensed workers
Gas water heaters
HDB's renovation guidelines for plumbing and gas works say a gas water heater must comply with City Energy's requirements and be installed by an LGSW. Outdoor installation is subject to HDB's approval. Gas pipe termination and gas appliances are not allowed in sleeping areas or bedrooms; a full-height wall with a door must separate them.
City Energy says installing, replacing or removing gas appliances, and installing or altering gas pipes, may only be done by City Energy or an LGSW.
Electric water heaters
The Consumer Product Safety Office (CPSO) says to hire a Licensed Electrical Worker so the heater is properly wired: directly to the mains through a double pole switch, not to a 3-pin socket outlet, extension cord or multi-way outlet.
EMA says electrical work in an HDB flat needs a Licensed Electrician, the class of LEW approved for loads of up to 45kVA. EMA also says to verify the LEW's licence card before any electrical work starts.
Read about water heater installation steps before you book.
Efficiency, running cost and the Energy Label
NEA's Energy Label rates efficiency in ticks, from 1 (Low) to 5 (Excellent). For water heaters it shows the type (electric instantaneous, gas instantaneous, electric storage or heat pump) and, for storage heaters, the capacity in litres.
The label also gives an annual energy cost under fixed assumptions: 27 cents per kWh for electric water heaters and 22 cents per kWh of gas for gas instantaneous heaters, both with 3 showers a day. These are NEA's label assumptions, not current tariffs, so your running cost depends on the model and your tariffs.
NEA's Resource Efficiency Guide for New Home Owners advises choosing an instantaneous water heater over a storage water heater, as it is more energy efficient. A storage heater keeps using energy while left switched on; an instantaneous heater only uses energy when water flows through it. The guide also says an electric heat pump water heater is more energy efficient than an electric instantaneous or storage heater.
For electric models, see instant vs storage heater running cost or browse instant water heaters.
Safety
Gas water heaters
City Energy advises installing gas appliances in well-ventilated areas, and says it is advisable to have gas pipes and kitchen appliances checked by an LGSW once every five years.
Electric water heaters
The Consumer Product Safety Office says instantaneous and storage electric water heaters are Controlled Goods and must carry the SAFETY Mark before they can be sold in Singapore. Make sure a storage heater has a pressure relief valve. Do not use a heater that appears damaged or is leaking, and do not repair it yourself.
CPSO's SAFETY Mark guidance explains how to check a mark's 8-digit registration number. See also water heater warning signs.
NEXT STEP
See plumbing companies in the directory with their published prices, the areas they say they cover and their sources.
Compare plumbersWhich one should you choose?
Start from your situation.
- Town gas and space for a compliant installation. A gas instantaneous heater is an option. Plan the location with an LGSW; in an HDB flat, it cannot go in a bedroom or sleeping area.
- No gas supply. Look at electric instantaneous, storage or heat pump models and compare their Energy Labels.
- Replacing like for like. Replacing a gas heater is gas appliance work for City Energy or an LGSW. For an electric heater, check that it is wired through a double pole switch.
- Small household. If you prefer a storage heater, NEA suggests choosing a capacity that meets your needs.
Questions
Is a gas water heater cheaper to run than an electric one?
It depends on the model and your tariffs. Compare the annual energy cost on each model's Energy Label, but note that NEA works out that cost with different assumed prices: 27 cents per kWh for electric water heaters and 22 cents per kWh for gas instantaneous heaters.
Who can install a gas water heater in an HDB flat?
A Licensed Gas Service Worker (LGSW) or City Energy. HDB says a gas water heater must comply with City Energy's requirements and be installed by an LGSW, and City Energy says gas appliance and pipe works may only be done by City Energy or an LGSW.
Can I install a gas water heater outside my flat?
Only with approval. HDB says outdoor installation of a gas water heater is subject to its approval. The work must still comply with City Energy's requirements and be done by an LGSW, so get HDB's approval first.
How do I get town gas turned on?
Piped town gas can only be turned on by City Energy or its appointed agents. SP Group says gas activation is managed separately: once your SP utilities account is confirmed, contact City Energy for an appointment. If gas is transferred from a previous occupant, City Energy encourages an inspection.
What should I do if I smell gas?
Shut the gas valve at the meter. Do not turn any switches or appliances on or off, and do not use a naked flame. Open windows and doors. Then, from a safe distance, call the City Energy 24-hour hotline on 1800 752 1800.
Does the Energy Label cover gas water heaters?
Yes. NEA's Energy Label covers gas instantaneous water heaters alongside electric instantaneous, electric storage and heat pump models. For gas models it shows the nominal heat input in kW and an annual energy cost based on NEA's assumed gas price.
Practical guidance for planning a home job in Singapore. Company prices come from the HomezyPro directory, each linked to its source; rules and safety points link to the agency or manufacturer that sets them. This is not a site inspection, a quote or professional advice for your home.
How HomezyPro worksYOUR NEXT STEP
Find the right team for your home.
Compare services, published prices and sourced reviews. Contact the company directly to confirm your job and availability.
Explore plumbing companies